Privacy Policy for PPC Systems
At PPC Systems, we are committed to protecting the privacy and security of our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, in accordance with the UK’s Data Protection Act 2018, which implements the General Data Protection Regulation (GDPR). By using our website, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information: When you fill out forms on our website, such as contact forms or request quotes, we may collect personal information, including your name, email address, phone number, and postal address.
b. Usage Data: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, referring/exit pages, and operating system.
2. Legal Basis for Processing
We process your personal information based on the following legal grounds:
a. Consent: When you provide consent to process your data for specific purposes.
b. Legitimate Interest: To maintain and improve our website and provide you with relevant information about our products and services.
c. Contractual Necessity: To fulfill our contractual obligations when you request a quote or place an order.
3. How We Use Your Information
a. To respond to your inquiries and provide requested information about our products and services.
b. To improve our website and enhance user experience.
c. To send periodic emails about our products, services, and company updates. You may opt-out of these communications at any time.
4. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. The criteria used to determine retention periods include the nature of the data, the purpose for processing, and legal obligations.
5. Information Sharing
a. We do not sell, trade, or rent your personal information to third parties.
b. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
c. We may disclose your information if required by law or to protect our legal rights.
6. Data Transfers
If we transfer your personal data outside the UK or EU, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or the recipient’s adherence to the EU-US Privacy Shield.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.
8. Cookies
We use essential cookies to enhance your browsing experience and analyse website traffic. We may also use functional, performance, and targeting cookies. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please see our Cookie Policy.
9. Automated Decision-Making
We do not use automated decision-making, including profiling, that produces legal effects or significantly affects you.
10. Data Protection Officer
Our Data Protection Officer can be contacted at:
info@ppcsystems.co.uk
11. Your Rights
As a UK resident, you have the following rights under the GDPR:
a. The right to access, correct, or delete your personal information.
b. The right to object to processing.
c. The right to restrict processing.
d. The right to data portability.
e. The right to withdraw consent.
f. The right to lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise these rights, please contact us using the information provided below.
12. Data Breaches
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities within 72 hours of becoming aware of the breach.
13. Changes to This Privacy Policy
c We may update this Privacy Policy from time to time. The most current version will be posted on our website, and the revision date will be updated accordingly.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@ppcsystems.co.uk
This Privacy Policy was last updated on 4th May 2024.